Quentin Descat

Head Global Cardiovascular – Commercial Launch Brands Lead

CASE STUDY

The Employer Experience Proposition

Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.

Quentin Descat

Head Global Cardiovascular – Commercial Launch Brands Lead

CASE STUDY

The Employer Experience Proposition

Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.

Speakers

Sample of Keynote Speakers and their Case Studies

Quentin Descat

Head Global Cardiovascular – Commercial Launch Brands Lead

CASE STUDY

The Employer Experience Proposition

Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.

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Christine Coleiro

Group CHRO

CASE STUDY

It Is All About the Experience

The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.

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Employee experience is pivotal for retention. Compensation and Benefits are not as important as an employee’s journey within an organisation. Everything is critical, from recruitment to eventually offboarding. There is an abundance of research on interrelated variables between a positive employee experience and engagement. In this session, we will explore how development opportunities impact this positive experience.

Felipe Ferreira

Human Resources Director EMEA and Asia Pacific

CASE STUDY

Transformation of HR: From Transactional to Strategic Partner

In this presentation, we will explore how the Human Resources department has evolved from a transactional and bureaucratic unit primarily focused on administrative tasks, into a fundamental strategic partner for organisations. We will examine how, over time, and especially in the wake of the COVID-19 pandemic, the role of HR has undergone significant transformation. Today, HR not only manages payroll and benefits but also leverages advanced technologies, data analytics, and predictive tools to plan, assess, and forecast the future of the workforce.

We will discuss how these technological advancements have enabled HR to play a crucial role in organisational transformation, including the adoption of artificial intelligence to optimise internal processes and facilitate change across the organisation. Join us to discover how HR professionals can lead innovation, drive organisational culture, and become agents of change in today’s dynamic business environment.

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How you can use diversity and sustainability as levers to optimise your supply chain:

Jitka Schmiedova

General Manager

CASE STUDY

How to Thrive in VUCA World?

High-performing companies see adaptive leadership and diversity of mind as critical for competitive advantage. Join me for shared experiences, tips and recipes for success.

In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.

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Cristina Mendicoa

Senior Executive Committee Member, Consulting and Valuations Director

CASE STUDY

How An Outstanding Office Location and Distribution Will Make You Success in Your Business?

Liberty Procurement Services is shifting its focus to better understand and meet customer needs, aiming for excellence in serving those needs. Through this shift, we’re reshaping our approach to deliver value, drive growth, and empower teams. By prioritising customer satisfaction, we’re revolutionising procurement practices to ensure long-term success and competitiveness.

In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.

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Ctirad Nedbalek

VP Human Resources, Albert Czech Republic

CASE STUDY

Increasing Engagement of Associates Through Gamification — Best in Town Dialogue

Best in Town Dialogue became one of the key tools that Albert Czech Republic deployed to boost engagement of associates, mainly in the field (300+ stores, distribution centres). This unique initiative using elements of gamification brings associates closer to company strategy, mission and objectives and helps them realise and confirm their own role within this journey.

Welcome to “Charting the Course: Our Influence on the HCP/Customer Engagement Trek”. Today, we embark on a journey to explore our impact on the ever-evolving landscape of healthcare professional (HCP) and customer engagement. In a world shaped by technology, ethics, and personalisation, our role as navigators of this journey is pivotal. Throughout this discourse, we’ll delve into key topics that define our approach, from leveraging technology to building meaningful connections. Join me as we navigate through these waters together, shaping not just outcomes, but the very fabric of trust and collaboration that underpins every meaningful engagement.

Show More
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Christine Coleiro

Group CHRO

CASE STUDY

It Is All About the Experience

The credit card industry has undergone significant changes over the years, driven by technological advancements, changing consumer behaviours, and regulatory developments. This presentation will trace the evolution of credit card product management, from its early days to the present, and explore the key trends shaping its future. We will discuss how product managers have adapted to new challenges and opportunities, such as the rise of digital payments, the importance of data analytics, and the increasing focus on sustainability. We will also examine the role of innovation in driving product development and enhancing the customer experience. Finally, we will look ahead to the future of credit card product management, discussing emerging trends and strategies that will shape the industry in the years to come.

Show More

Employee experience is pivotal for retention. Compensation and Benefits are not as important as an employee’s journey within an organisation. Everything is critical, from recruitment to eventually offboarding. There is an abundance of research on interrelated variables between a positive employee experience and engagement. In this session, we will explore how development opportunities impact this positive experience.

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Felipe Ferreira

Human Resources Director EMEA and Asia Pacific

CASE STUDY

Transformation of HR: From Transactional to Strategic Partner

In this presentation, we will explore how the Human Resources department has evolved from a transactional and bureaucratic unit primarily focused on administrative tasks, into a fundamental strategic partner for organisations. We will examine how, over time, and especially in the wake of the COVID-19 pandemic, the role of HR has undergone significant transformation. Today, HR not only manages payroll and benefits but also leverages advanced technologies, data analytics, and predictive tools to plan, assess, and forecast the future of the workforce.

We will discuss how these technological advancements have enabled HR to play a crucial role in organisational transformation, including the adoption of artificial intelligence to optimise internal processes and facilitate change across the organisation. Join us to discover how HR professionals can lead innovation, drive organisational culture, and become agents of change in today’s dynamic business environment.

Show More

How you can use diversity and sustainability as levers to optimise your supply chain:

3-33-3

Ctirad Nedbalek

VP Human Resources, Albert Czech Republic

CASE STUDY

Increasing Engagement of Associates Through Gamification — Best in Town Dialogue

Best in Town Dialogue became one of the key tools that Albert Czech Republic deployed to boost engagement of associates, mainly in the field (300+ stores, distribution centres). This unique initiative using elements of gamification brings associates closer to company strategy, mission and objectives and helps them realise and confirm their own role within this journey.

Welcome to “Charting the Course: Our Influence on the HCP/Customer Engagement Trek”. Today, we embark on a journey to explore our impact on the ever-evolving landscape of healthcare professional (HCP) and customer engagement. In a world shaped by technology, ethics, and personalisation, our role as navigators of this journey is pivotal. Throughout this discourse, we’ll delve into key topics that define our approach, from leveraging technology to building meaningful connections. Join me as we navigate through these waters together, shaping not just outcomes, but the very fabric of trust and collaboration that underpins every meaningful engagement.

Show More
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Jitka Schmiedova

General Manager

CASE STUDY

How to Thrive in VUCA World?

High-performing companies see adaptive leadership and diversity of mind as critical for competitive advantage. Join me for shared experiences, tips and recipes for success.

In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.

Show More
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Cristina Mendicoa

Senior Executive Committee Member, Consulting and Valuations Director

CASE STUDY

How An Outstanding Office Location and Distribution Will Make You Success in Your Business?

Liberty Procurement Services is shifting its focus to better understand and meet customer needs, aiming for excellence in serving those needs. Through this shift, we’re reshaping our approach to deliver value, drive growth, and empower teams. By prioritising customer satisfaction, we’re revolutionising procurement practices to ensure long-term success and competitiveness.

In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.

Show More